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Rotterdam has sympathy for you, your family and friends in this time of war in Ukraine. We hope you will be able to get some rest in our city. We have tried to organize your stay here in Rotterdam in the best way we can.


Are you from Ukraine and are you seeking safe haven in Rotterdam? On this page you will find information about the municipality of Rotterdam.

I am a refugee from Ukraine, and I need shelter. Where can I go?

Refugees from Ukraine seeking shelter in Rotterdam: almost all beds in the municipal shelters in the Rotterdam-Rijnmond region are currently occupied. If you report to the emergency shelter location Max Euwelaan 1, Rotterdam. Link opens an external page, we will look for a place for you in the Netherlands.

The emergency shelter location is open from 10.00 till 18.00 every day.

Is there a place where refugees from Ukraine can meet each other?

The municipality of Rotterdam offers a meeting place for Ukrainian refugees in Rotterdam. You can find volunteers from the Ukrainian Community there and an employee of the municipality of Rotterdam's Vraagwijzer. They can answer questions related to finances, medical care, education or any other questions you may have.

For information about openinghours, check the Wmo radar website. Link opens an external page.


(Medical) care


Living allowance


Education and daycare

Other subjects

The communication card with pictures, Dutch and Ukranian words (pdf) can help you during a conversation.

Additional information

For information and questions during your stay in the Netherlands, please contact Municipality of Rotterdam (gemeente Rotterdam):